Shipping policy
Shipping Coverage
ACM provides nationwide delivery across Lebanon. We deliver to Beirut and all regions, including surrounding cities and towns, depending on courier availability.
Order Processing Time
Orders are processed within 1–2 business days after confirmation. Orders placed on Sundays or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery times within Lebanon:
- Beirut & nearby areas: 1–2 business days
- Other regions: 2–4 business days
Delivery times may vary depending on location, product availability, weather conditions, public holidays, or unforeseen circumstances.
Shipping Fees
Shipping fees are calculated based on delivery location and order size/weight. The final shipping cost will be communicated to the customer before order confirmation.
Order Confirmation & Tracking
Once your order is confirmed, our team may contact you to verify details and arrange delivery through our courier partners. Tracking details may be provided when available.
Delivery Conditions
- Please ensure your delivery address and phone number are accurate.
- Please make sure someone is available to receive the order at the delivery location.
ACM is not responsible for delays caused by incorrect contact information or unavailability at the delivery address.
Product Inspection Upon Delivery
We recommend inspecting your order upon delivery. If you notice any damage or missing items, please contact us immediately upon receipt.
Delays & Force Majeure
ACM is not responsible for delivery delays caused by circumstances beyond our control, including but not limited to:
- Weather conditions
- Public holidays
- Courier service disruptions
- Force majeure events
Contact Information
ACM
Address: Bauchriyeh, Electricity Street, Lebanon
Phone: +961 3 274 190
Policy Updates
ACM reserves the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon being posted on this page.